Denial Management

We proactively manage denied claims by tracking, categorizing, and appealing them efficiently to minimize revenue loss and improve clean claim rates over time. Our approach focuses on resolving current issues and preventing future denials.

Root Cause Analysis: We identify and analyze common denial patterns to address underlying issues such as coding errors, eligibility gaps, or authorization problems. 

Standardized Appeals Process: Our team uses well-crafted, payer-specific appeal templates, supported by thorough documentation, to maximize overturn success rates. 

Payer Policy Monitoring: We stay current with evolving payer guidelines and policy changes to ensure ongoing compliance and reduce preventable denials. 

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ACA Commercial Risk Adjustment Coding

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We support accurate and compliant risk adjustment coding for Affordable Care Act (ACA) exchange-based plans by capturing all eligible diagnoses that impact a member’s Risk Adjustment Factor (RAF) score. Our certified coders conduct thorough medical record reviews and detailed abstraction to identify and document all relevant chronic and high-impact conditions. By aligning with HHS-HCC risk models and payer-specific requirements, we help health plans enhance RAF scores, ensure appropriate premium transfers, and maintain compliance with regulatory standards—ultimately supporting both financial performance and care quality.

Frequently Asked Questions

1. What is denial management in medical billing?

Denial management is the process of tracking, categorizing, and appealing denied claims to recover revenue and improve future clean claim rates.

2. How does we identify the causes of denials?

We perform root cause analysis to detect patterns such as coding errors, eligibility issues, or missing authorizations, and fix them at the source.

3. How are appeals handled?

Our team uses payer-specific appeal templates with strong documentation to maximize overturn success and recover revenue.

4. How do you prevent future denials?

By continuously monitoring payer policies and guideline updates, we ensure compliance and reduce avoidable denials.

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