1. Zero-payment and Short-pay Identification: We flag and investigate claims that result in no payment or are underpaid to address issues quickly and minimize revenue loss.
2. Automated ERA Integration and Remittance Logic : Our systems automate payment posting by interpreting ERA data accurately, reducing manual work and posting errors.
3. Cross-checks with Fee Schedules and Contracts: Every payment is validated against agreed-upon rates to ensure compliance and to identify potential underpayments for timely follow-up.
We support accurate and compliant risk adjustment coding for Affordable Care Act (ACA) exchange-based plans by capturing all eligible diagnoses that impact a member’s Risk Adjustment Factor (RAF) score. Our certified coders conduct thorough medical record reviews and detailed abstraction to identify and document all relevant chronic and high-impact conditions. By aligning with HHS-HCC risk models and payer-specific requirements, we help health plans enhance RAF scores, ensure appropriate premium transfers, and maintain compliance with regulatory standards—ultimately supporting both financial performance and care quality.
It’s the process of recording payments and adjustments from ERAs or paper EOBs to keep patient and payer accounts accurate and up to date.
We flag and investigate unpaid or underpaid claims quickly to minimize revenue loss and resolve issues efficiently.
Yes. Our systems interpret ERA data to automate posting, reducing manual work and preventing errors.
Every payment is cross-checked with fee schedules and contracts to confirm accuracy and identify underpayments for follow-up.
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