Payment Posting (Manual & Electronic) We ensure prompt and accurate posting of payments and adjustments, whether received through Electronic Remittance Advice (ERA) or traditional paper EOBs. This process is essential for maintaining up-to-date patient and payer account balances and ensuring smooth cash flow.
1. Zero-payment and Short-pay Identification : We flag and investigate claims that result in no payment or are underpaid to address issues quickly and minimize revenue loss.
2. Automated ERA Integration and Remittance Logic : Our systems automate payment posting by interpreting ERA data accurately, reducing manual work and posting errors.
3. Cross-checks with Fee Schedules and Contracts : Every payment is validated against agreed-upon rates to ensure compliance and to identify potential underpayments for timely follow-up.
We support accurate and compliant risk adjustment coding for Affordable Care Act (ACA) exchange-based plans by capturing all eligible diagnoses that impact a member’s Risk Adjustment Factor (RAF) score. Our certified coders conduct thorough medical record reviews and detailed abstraction to identify and document all relevant chronic and high-impact conditions. By aligning with HHS-HCC risk models and payer-specific requirements, we help health plans enhance RAF scores, ensure appropriate premium transfers, and maintain compliance with regulatory standards—ultimately supporting both financial performance and care quality.
Payment posting is the process of recording payments and adjustments from ERAs or paper EOBs to maintain accurate patient and payer account balances.
We identify and investigate unpaid or underpaid claims promptly to prevent revenue loss and ensure timely resolution.
Yes. Our systems integrate with ERA data to automate payment posting, reducing manual work and errors.
We cross-check every payment against contracts and fee schedules to confirm compliance and detect underpayments for follow-up.
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